Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
I gladly accept cancellations
Request a cancellation within: 4 hours of purchase
Privacy policy
At Rajashwi Fashion Hub, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our Etsy shop.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:
Your name
Email address
Postal address
Payment information (handled securely by Etsy or its payment providers)
Order details
Any other personal information you choose to share in the process of communication or customization requests.
2. Why We Need Your Information and How We Use It
We collect and use your information for the following purposes:
To fulfill your order
To provide customer support
To communicate with you about your order
For legal reasons (e.g., record keeping for taxes)
We do not use your information for unsolicited marketing or share it with third parties for advertising purposes.
3. Information Sharing and Disclosure
We will only share your personal information for very limited reasons and in limited circumstances, such as:
Etsy: We share information with Etsy as necessary to provide you our services and comply with Etsy’s policies and terms.
Service providers: We may engage trusted third parties (e.g., delivery companies) to perform functions and provide services to our shop.
Compliance with laws: We may collect, use, retain, and share your information if required by law or to respond to legal processes.
4. Data Retention
We retain your personal information only as long as necessary to:
Fulfill your order
Resolve disputes.
Enforce our agreements.
Comply with legal and regulatory obligations (e.g., tax purposes).
5. Your Rights
Depending on your location, you may have rights related to your personal information, such as:
The right to access the information we hold about you.
The right to correct or delete your information.
The right to object to our use of your data.
To contact us about these rights, use the contact information below.
Frequently Asked Questions
1. What customization options are available?
You can personalize:
1. Fall, picot and petticoat
2. Blouse design & size for sarees
3. Saree with pleats or pre-pleated saree (Ready To Wear Sari)
4. Tassels and accessories in sarees
5. Custom size for salwar kameez (Suit & Salwar)
6. Custom size for men's kurta
7. Custom size for women's lehenga choli
2. How do I place a custom order?
For Any Customised Stitching Order Select Suitable Option From Below:
1) Saree And Blouse Only (Includes Saree With Fall & Pico +Unstitched Blouse Piece)
2) Semi Stitched Set (Includes Saree With Fall & Pico +Unstitched Blouse Piece +Stitched Petticoat)
3) Full Stitched Set (Includes Saree With Fall & Pico +Stitched Blouse +Stitched Petticoat)
4) Ready To Wear Set (Includes Pleated Saree +Stitched Blouse +Stitched Petticoat)
You can add more instruction like size, pattern, etc., in personalization section while make a purchase.
Or, Simply send us a message with your requirements, reference images (if any), and preferences. We’ll guide you through the process and confirm all details before starting.
3. Can I share my own design or inspiration?
Absolutely! We welcome reference images or ideas to create a saree, lehenga choli, salwar kameez and men's kurta that matches your vision as closely as possible.
4. How long does it take to complete a custom order?
Custom orders usually take 4–7 business days depending on the complexity of the design.
5. Wholesale availability
Yes, we offer wholesale pricing for bulk orders.
We offer competitive wholesale pricing based on order quantity. The more you order, the better the pricing.
Our minimum order quantity depends on the design and collection. Please contact us to know the MOQ for specific products.
In most cases you can mix designs, colors, and patterns to meet the MOQ requirements.
You can contact us directly with your requirements, including quantity, designs, and budget. We will assist you with pricing and order details.
Production time typically ranges from 7–20 business days, depending on order size and customization. we ship worldwide. Shipping charges and delivery times will vary based on location and order size.
6. Can I make changes after placing the order?
Changes can only be made within 24 hours of placing the order. Once production starts, modifications may not be possible.
7. Are custom orders eligible for return or exchange?
Since each piece is made specifically for you, customized orders are non-returnable and non-exchangeable unless there is a defect or error from our side.
8. Will the final product look exactly like the reference image?
We try our best to match your design, but slight variations may occur due to fabric, dyeing, and handmade processes.
9. Can I request urgent delivery?
Yes, expedited processing will be available at no additional cost. Please message us before placing the order.